Sun

Glossary

TermDefinition
ArbitrationA non-judicial proceeding wherein the facts of a dispute are heard and a binding decision is rendered by a person or panel who are not judges. The decision to arbitrate a dispute and the terms and rules of the arbitration are often drafted by the person/company whose provisions establish it as the way to resolve the dispute.
Check feesA policy wherein extra fees are charged if payment is made by check. Also a policy wherein extra fees are charged if a check is returned for insufficient funds.
Disclaimer of WarrantiesAn oral or written statement aimed at limiting the seller’s liability for defects in the goods sold.
Full access to your payment optionA policy where the company acknowledges there may be alternative payment arrangements which may be more advantageous but are not disclosed.
Hidden feesA policy wherein the consumer is charged fees above and beyond the initial purchase price. This often takes the form of recurring charges.
IndemnificationAn agreement that provides for one party to bear the monetary costs, either directly or by reimbursement, for losses incurred by a second party.
International venueThe place and laws of a country or territory outside of the United States will be used to resolve any dispute.
No refundA policy which does not allow refunds under any circumstances.
No return policyA policy which does not allow you to return the services and or products you have purchased.
Non-refundable feesA policy that once you sign up for a service and/or purchase a product you incur certain fees which are nonrefundable.
Payment options non-cancelableA policy that once you sign up for the service and/or purchase a product you no longer have the right to receive a refund.
Recurring chargesThese refer to expenses that will be charged to you repeatedly in the future. You may or may not be notified in advance, or given the opportunity to cancel. You may have to take the initiative to make any changes.
Review pricingA suggestion that there may be fees , charges and/or changes in the advertised price of a good or service.
Review privacy policyA websites privacy policy may include terms which are unfavorable to the consumer and should be further reviewed.
Shares personal infoA policy allowing the company to whom you give your personal information to use it for any number of purposes including passing it along to other companies, etc.
Substitution policyA policy wherein the company from whom you purchase a good or service has the right to provide you with a substitute good or service without your consent.
Take info w/o notificationA policy allowing the company to whom you give your personal information to save it and use it without notifying you.
Terms appear after sign upA process where you are required to give all your information and sign up for the services being offered before being afforded a chance to review the terms and conditions.
Timeless right to informationA policy allowing the company to whom you give your personal information to save it indefinitely.